FWIW — that customer was charged +$500 in excess bandwidth fees the first month his store went live — and he wanted to clone the store for two additional markets. The work I did will save him ((+$500 * 3) * 12) per year .. or roughly +$18k/yr that he never anticipated being charged when he signed up with Volusion.

I got a call this afternoon from another Volusion store owner — they are using 200GB excess bandwidth and being charged $4.00/GB, (+$800/mo). Volusion is clobbering store owners with the bandwidth fees.

It seems adding CDN and other “features” is just a way to complicate the image hosting and put more profit in Volusions pocket.

*** NOTICE TO ANYONE CONSIDERING USING VOLUSION: Make sure you know what your bandwidth usage will be before investing a lot of time and money into building your business on Volusion’s platform!!!! ****

[NOTE:promotional text about specific cloud service removed]

Support has always been a problem with Plano / Wimpy products. Here’s a link to a thread I started four years ago with similar complaints: http://www.webmasterworld.com/video/3787503.htm

(I hope my pointing this out will shame Plano into offering actual support — it’s paid software that I used to recommend to my customers, and have now found supported replacements for most of their offerings — Wimpy / Wave / Wasp, etc are nice if you can use them “as is” — but if you need support, fagetaboutit).

Sorry I can’t be of more help — I have abandoned all use of Wimpy / Plano software for this very reason. Maybe someone seeing this and still using the software will reply.

Good luck.

Randy.

<script type="text/javascript">
function getImages() {
var ThisDomain=document.domain;
var ImgServer='www.image-server-domain-name.com';
var images = document.getElementsByTagName("IMG");
var numOfImages = images.length;
var origImage;
for(i=0;i<numOfImages;i++) {
origImage = images[i].src;
if(origImage.indexOf('/v/vspfiles/photos/') != -1) {
NewImgSrc = origImage.replace(ThisDomain,ImgServer);
document.getElementsByTagName("img")[i].src =NewImgSrc;
}
}
}
window.onload = getImages;
</script>

Replace “image-server-domain-name” with the actual domain name of your image server.